Franchise

Why it works

What makes At Your Request better than the other cleaning franchises? We have ten points of difference – from our renowned reputation for customer care, to our comprehensive training programme.

Guarantee

We guarantee your weekly work for up to 10 years. This is not just a ‘best endeavour’ which others in the industry offer – we provide a true guarantee that goes the distance (conditions apply). Guaranteed work adds value to your business, and peace of mind to your life. We provide you with enough jobs so that you can earn the guaranteed level of turnover. If you lose a job through no fault of your own, your Regional Franchisee will provide you with more work. Of course all this relies on you maintaining the premium level of service expected by At Your Request and our customers.

Territory

With our work guarantee you don’t need to worry about the size of your territory. That said you would still work with your Regional Franchisee to develop the brand in your area and help you streamline your work flow and increase your efficiency.

Marketing and Quoting

Your time is not tied up with quoting. Your Regional Franchisee can do your quoting. This not only saves you time and ultimately money (as it can cost you up to $200 a week to quote jobs yourself) but your Regional Franchisee also has more experience in providing accurate quotations and getting customers to sign up. However, once you become more experienced and confident with what you are doing, you are welcome to quote your own work.

Flat Fees

Each week you are charged a flat fee. This is easy and makes managing finances simple. Most importantly you are not penalised for earning more than your guarantee. There is no ‘referral lead fee’ or other unexpected fees which you can get with other franchise systems.

Different Income Sources

Jobs you receive from your Regional Franchisee are just one way to earn income. You can also generate income from: sellback work commission, personal work earnings, regional franchisee overloads and temporary franchisee ‘look afters’.

Different Income Sources

Jobs you receive from your Regional Franchisee are just one way to earn income. You can also generate income from: sellback work commission, personal work earnings, regional franchisee overloads and temporary franchisee ‘look afters’.

Technology

You have superior technology on your side. To make your work life easier and more efficient, we have invested significant amounts of money researching and developing our own software. Our software helps to make the most of your work time, to maximise your earnings. From recording your customers to managing your jobs, invoicing your customers and overseeing your communications with your Regional Franchisee, all from one place.

Customer Care

You are not alone! Your Regional Franchisee is always there to help you look after your customers. They are experienced in handling customer complaints and other customer issues. There are also systems such as the communications book and an 0800 customer call centre to help your Regional Franchisee manage your customers. This is key to providing the premium service that our customers expect and pay for.

Empathy

We can put ourselves in your shoes. From Adrian Kenny to your Regional Franchisee, they have all been in your position, mowing
lawns and cleaning floors. They understand what you are going through and they know what works, and what doesn’t.

Terms

Our franchise agreements last for 30 years, thus giving you piece of mind in securing a long term relationship with At Your Request.

Innovative Branding

A solution that brings together all aspects of the business and ties us together in an elegant and sophisticated manner, elevating At Your Request above the competition.

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