Make the Neighbours Jealous
When you look out your window, you want to see something you can smile about, and let’s face it, lawn mowing and gardening isn’t everyone’s favourite pastime.
At a Glance
Hedge and Tree Trimming
Professional mowing can make all the difference between an average lawn and a really great one. To help you achieve the best lawn in the street, At Your Request have assembled a suite of lawn mowing services.
Let us take care of all your gardening needs so that you have a property to be proud of – and have the time to enjoy it. Call us about a personalised garden and maintenance programme that includes: Tree trimming, hedge trimming, rose pruning, garden bed preparation, planting, feeding and weeding.
Ideal for larger jobs, from mowing sports fields to tidying lifestyle blocks. Selected mowing contractors can offer: Rideon mowing of sections and sports fields (catcher mow or mulcher mow), trimming, edge trimming, shrub cutting for clearing overgrown sections and areas.
If and when you need to clear your section of any garden waste or general rubbish the team at At Your Request can take care of that for you. If you've got a bunch of stuff that needs to be removed but just haven't had the time, give us a call and we'll be happy to take it off your hands.All rubbish, where the local authority allows, is disposed of through organic and environmental waste stations.
Hedge and Tree Trimming
Hedge trimming and small tree tidying up can be carried out as a one off or a regular maintenance programme. Whether it’s reducing the height or carrying out regular trimming, the overall appearance of a property and its surroundings will be greatly enhanced. The Lawn and Garden Care team provide high quality tree and hedge pruning services at an excellent price. If you would like a quote or have any questions contact us now. Please note all waste is removed from the property and disposed of through the local green waste station.
Our team is passionate about providing you with the best and most efficient service, and this dedication to customer satisfaction is backed up by At Your Request’s industry leading Customer Care programme.
We offer a number of user friendly communication platforms, from our electronic Customer Communication system, to our popular Communication Book and 24/7 Free Customer Care line. We also run an online customer care communication system that puts you in direct contact with our franchisees and supervisors, allowing for clear and easy communication.
New customers who sign up for At Your Request’s services are assigned Key Account and Operations Managers, this is your personal team who will work with you to create a cleaning plan. Managers act as your first point of contact in ensuring the work is carried out to your specifications.
An exclusive part of At Your Request’s Customer Care is our One Step Ahead programme, which has been designed to address your individual requirements. Our convenient and easy to use customer feedback system encourages you to provide regular feedback on your cleaning service. Should there be a concern or a need to change cleaning specifications, your At Your Request management team will respond to this need quickly, and work with your cleaning franchisees to find personalised solutions to suit. Their approach is a proactive one, and includes regular onsite quality checks as well as undertaking electronic quality audits, which are stored on our system and will be sent to you for your records.
If for any reason you are unhappy with any aspect of your service, or encounter any issues, your personal Operations Manager will visit the job and resolve the problem quickly, efficiently and without disruption to your daily business operations. We stand behind our commitment to customer care, and if you are still unsatisfied we will happily refund your money.
Sit back and relax. We pride ourselves on our customer care and drive for satisfaction. But don’t just take our word for it.
— JA Russell
At Your Request has been cleaning our offices for many years. The work they perform is beyond comparison with other cleaning service companies we have had in the past. They are dependable, efficient, and thorough. Their electronic customer care system is fantastic and experience we have never had before. We strongly recommend their services to anyone looking for professional cleaners that care.